Contact us

Please allow 2 to 3 business days for processing before your order ships out. Processing time may vary depending on the product type and our current order volume.

Orders placed during holidays and weekends will be processed on the following business days.

Please note that orders containing multiple items may ship on different dates depending on stock availability.

Standard Shipping

Estimated shipping times:

  • United States: 5-12 business days for delivery.
  • Other Countries: Please allow 7-20 business days for shipping.

Please be aware that shipping times may be extended due to the ongoing COVID-19 pandemic.

Important Notice: During the Chinese New Year holidays, shipping times may be delayed by 5-7 business days. We apologize for any inconvenience this may cause.

Due to our production methods, we are unable to accept returns unless the item is confirmed to be damaged or defective.

Our return policy is valid for 7 days from the date you receive your purchase. If more than 7 days have passed since delivery, we regret that we cannot offer a refund or exchange.

To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.

Once your order has shipped, you will receive a confirmation email with tracking number.

 

We look forward to assisting you with your inquiry. We respond to emails in the order they are received and will get back to you as quickly as possible.

 

Please contact us as soon as possible, and we will assist you in ensuring that your order is delivered to the correct address.

 

Yes, we ship our products worldwide, no matter where you live.

If you have ordered multiple items, they may be shipped separately.

We’re here to help. Feel free to contact us anytime.

How can we assist you?

We’re here to help. Contact us at anytime

How can we help you?

QUICK SUPPORT: [email protected]